Privacy Policy

Information We Collect

1.1 Personal Information: We may collect personal information such as your name, email address, school affiliation and contact details when you register for an account, request support, or interact with our services.

1.2 Usage Data: We automatically collect certain information about your use of RockettAI, including your IP address, browser type, device information, pages visited and actions taken on the website. This helps us analyse and improve our services.

1.3 Cookies and Similar Technologies: RockettAI uses cookies and similar technologies to enhance user experience. This may include personalised content and analysis of user behaviour. You can disable cookies through your browser settings, although this may affect some functionality.

1.4 Information you provide directly: Most of the personal information we process is provided directly by you for one or more of the following reasons:

• Creating an account with RockettAI.
• Processing a membership payment.
• Managing your RockettAI account and giving you access to our AI tools.

Lawful Bases for Processing

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

• Your consent.
• We have a contractual obligation.
• We have a legal obligation.
• We have a legitimate interest.

Use of Information

2.1 Providing and Improving Services: We may use the information we collect to provide, personalise and improve RockettAI and related services. This includes offering tailored content, enhancing user experience and developing new features.

2.2 Communication: We may use your contact information to communicate with you about your account, respond to enquiries, provide updates and send promotional materials related to RockettAI. You can opt out of marketing communications at any time.

2.3 Aggregated Data: We may anonymise and aggregate user data for statistical or research purposes. Aggregated data does not identify individuals.

Data Sharing and Disclosure

3.1 Service Providers: We may engage trusted third-party service providers to assist us in delivering our services, such as hosting, analytics, customer support and marketing. These providers have limited access to your personal information and are expected to protect it appropriately.

3.2 Legal Compliance: We may disclose personal information where required to comply with applicable laws, regulations, legal processes or enforceable government requests.

3.3 Business Transfers: In the event of a merger, acquisition or sale of RockettAI or its assets, personal information may be transferred to the acquiring entity. We will notify you where appropriate.

Data Security

We implement industry-standard security measures to help protect personal information from unauthorised access, disclosure, alteration or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

RockettAI does not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us and we will take steps to remove it.

Your Rights and Choices

You have the right to access, update, correct or delete your personal information. You can exercise these rights by contacting us directly. Certain information may be retained where required by law or for legitimate business purposes.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or our privacy practices, please contact us at privacy@rockettai.com.

We are registered with the ICO and our details can be viewed on the ICO register.